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If you require any assistance, please don’t hesitate to contact us using the contact information provided on our website.
Our team is available seven days a week and we typically respond within 48 hours.
We are here to help you.
Best regards,
The Team at Moments Together
To be eligible for a 50% refund on your deposit, the cancellation must occur at least 7 days before the scheduled check-in date.
If the cancellation is within 72 hours of the check-in, you will need to pay 50% of the total nights booked to the host.
If the cancellation is within 48 hours of the check-in, the host will receive full payment for all nights booked.